Escrow Officers/Closers

Qualifications:

• 2-3 years experience in title insurance, processing and closing procedures
• Proficient in MS Office
• Customer Service Skills and Background a Plus
• Communication Skills via phone, email and in person
• Positive attitude
• Team player
• Licensed Notary
• Real Estate Industry Background

Job Description: The Escrow Officers/Closers’s duties include, but are not limited to, processing and closing files, examining and clearing requirements on title commitments and lender closing instructions for compliance status, providing constant communication with Realtors, lenders, mortgage brokers and clients to ensure quick and accurate transactions, ordering, reviewing and disclosing matters on surveys, sales contracts, insurance certificates, pest inspections and others, preparing closing disclosures, deeds, escrow agreements and other settlement documents. The Escrow Officers/Closers will serve as an escrow officer handling the receipt and disbursement of funds, review of all files before, during and after the closings to prevent and resolve any potential claims.

Customer Service Representative

Location: Tampa Bay and Surrounding Areas

Qualifications:

• Self-motivated individual
• 1-2 years experience in an office setting with a high-volume phone system
• 1-2 years customer service experience
• Professional appearance
• Punctual
• Excellent interpersonal communication skills
• Ability to work in stressful, high-pressure situations
• Ability to type 50 WPM
• Strong attention to detail
• Exceptional organizational and time-management skills
• Computer savvy
• Strong team player

Job Description: Florida Agency Network is seeking a Customer Service Representative for a high-volume market. The Customer Service Representatives (CSR) duties include but are not limited to greeting clients with a welcoming personality, assisting with day-to-day operations, insert and organize information in database(s), providing administrative support to those in the office, answering high-volume phone systems and directing clients to appropriate party/department, providing an outstanding level of customer service at all times, maintain professional demeanor. This position is full-time with benefits.