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One side effect of the COVID crisis has been an increase in the use of online based video chat services like Zoom. Unfortunately, this also has created a new type of online cyber-criminal... the ZOOMPIRE!

This "vampire" isn't after your blood but, instead, specializes in sending fake zoom meetings to users to steal their personal data with specialized links used to fool the person into believing they’ve been invited to an online meeting.

Researchers at INKY say that these new attacks are even fooling some Secure Email Gateways (SEGs), making them harder to catch.

In addition, they can send a direct link, preventing your browser’s fraud prevention, as well. "If the hacker includes a fake attachment, it leads to a fake login page that’s locally hosted on the recipient’s computer, not the internet," the researchers write.

The solution here may be a low tech one. By texting or calling to confirm any meetings you didn’t set up yourself, you can be sure you’re only joining meetings you’re supposed to join - and prevent the ZOOMPIRE!

 

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This May don’t forget to celebrate "May the 4th Be with You" – a fun holiday celebrating the biggest movie franchise in history, Star Wars!  It's a story of the Jedi vs. the Sith, Rebels vs. the Empire, and Good vs. Evil - which reminds us of our galactic fight vs. hackers!

Much like the Jedi, we’re locked in an endless battle against evil, and much like the Sith, that evil can clone itself, change, and adapt to our defenses. That means we must be ready for anything.

Here are a few ways we’re helping protect you against the evils of the galaxy!

"Artoo Detoo, you know better than to trust a strange computer." – C3PO

Our secure portal is like flying your ship through hyperspace to deliver your secure documents. Unlike traditional document delivery, such as emails or fax, our secure portal uses multi-factor authentication to ensure all communication between us and your customers is secure and cannot be intercepted.

"And now, your highness, we will discuss the location of your hidden rebel base." – Darth Vader

Picture of Darth Vader

Mortgage payoffs are at a heightened risk from those determined to turn to the dark side. While other title companies are fighting against a barrage of fake payoffs sent via email or text, we’ve centralized our mortgage payoffs, like a hidden rebel base. If the payoff doesn’t come from our secure hidden base, we blast it into deep space.

"Never tell me the odds!" – Han Solo

All the security processes above would mean nothing if they failed when we needed them, so we rely on our SOC1 and SOC2 certification to help ensure we keep the odds of anything going wrong as close to zero to possible. Annually, these reports test and prod at our systems, like firing lasers at ourselves to test our shields. The SOC 1 report audits our ability to keep our customer’s financial information secure, and the SOC 2 tests our compliance for security, confidentiality, and privacy.

Those are just a few of the ways we’re fighting the never-ending galactic battle against outside forces coming after your customer’s money. If you'd like to find out how else we can help you, call us today to set up a meeting with one of our Jedi. They are truly experts - and not bad with a lightsaber either!

 

 

 

Amy Gregory (CAO), Andrea Somers (Compliance Officer), and Jay Roberts (CTO), of Florida Agency Network were awarded the widely recognized CAMS® credential by the Association of Certified Anti-Money Laundering Specialists® (ACAMS®), the world’s leading organization of professionals in the anti- money laundering (AML) field.

Exec standing and smilingThe CAMS (Certified Anti-Money Laundering Specialist) designation is awarded to professionals who successfully complete a rigorous examination demonstrating their aptitude and expertise in anti-money laundering detection and enforcement. The examination covers money laundering and terrorist financing methods, the best practices to stop these and other financial crimes, as well as key related legislation in place worldwide, global AML standards and developing defenses for financial institutions to stop terrorist financing and money laundering.

“Earning the CAMS credential places the successful candidate in an elite group of AML professionals and assures employers in the private and public sectors that they are working with someone with the essential knowledge and background in this crucial and challenging field,” said Timothy D. McClinton, President & Managing Director of ACAMS.

“With more FinCEN geographic targeting orders coming on a regular basis now, we thought it was incredibly important to stay ahead of the curve and be one of the first Title Agencies in the country to achieve this. This credential, along with our SOC 1 and 2, also helps us meet our company goal of providing clients with security to close with any of our brands,” stated Aaron Davis, CEO for Florida Agency Network.

“Achieving this credential is a major accomplishment for us. It further solidifies our company’s commitment to not only providing a safer environment for our customers but also helping to provide a more stable financial landscape in the industry," said Andrea Somers, Compliance Officer for Florida Agency Network.

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Founded in 2001, ACAMS is the largest international membership organization dedicated to enhancing the knowledge and expertise of AML/CTF and financial crime detection and prevention professionals. ACAMS’ mission is to provide a global platform for career development for leading professionals in the AML field. ACAMS gives members the insight, information and inspiration they need to protect their institutions against the threat of money laundering, terrorist financing and related financial crime, and the tools to advance their skills and keep the AML professional ahead of those that engage in these criminal activities. CAMS is the most widely recognized AML certification among compliance professionals worldwide.

For more information, please visit www.acams.org.

cyber security word collage

We hear about it all the time, wire fraud, cyber security, secure networks and portals. We don’t think it can happen to us, until it does.

The way wire fraud cases are handled is changing. No one is exempt from wire fraud, and going forward, everyone in a transaction could be held responsible for the wire fraud.

As Thomas W. Cronkright II, Esq. and Lawrence Duthler, Esq. of CertifID LLC show in their recent report, all participants in a transaction are responsible for wire fraud loss. A recent Kansas Federal District Court decision ruling found a bank, title company, real estate agent, and real estate broker liable in a transaction hit with wire fraud. The cybercriminal hacked into the seller’s agent’s email and was able to reroute the buyer’s wire to a fraudulent bank account. The buyer lost $196,622.76 that day, none of which was recovered.

According to the report:

“The buyer argued that all defendants had a duty to protect them from the losses they incurred and that the failure of these defendants to live up to that duty led to the fraudulent loss of their funds. In response, the defendants responded by arguing that they owed no duty to the buyer because they did not serve in a formal representative or fiduciary capacity.”

While the bank and title company settled in mediation, it was the seller’s real estate agent and broker who were found liable for 85% of the losses during the transaction, since the fraudulent email came from the seller’s agent.

We don’t think it can happen to us, until it does. And if it does, all parties in the transaction may be held liable. Are you ready for it?

“All defendants had a duty to protect them from the losses.” We all have the duty to protect our clients. That’s why it’s so important to do business with a title company who can secure you and your clients. Agencies in the Florida Agency Network are among the Nation’s top 1% in security, compliance and innovative technology. We work hard behind the scenes to make sure everything runs smoothly, and your clients are protected.

For more information on how we can secure your closing, contact us at info@flagency.net or visit any of our offices.

Did you hear the news?

newsLast week, Florida Agency Network (FAN) announced its launch of The Closing Manager.

Partnering with Premier Data Services, the secure collaboration portal combines wire fraud security best practices with the benefits of a consumer-friendly closing experience.

"The Closing Manager minimizes the cyber footprint of a transaction and extends industry best practices through to the consumers at a time when it is needed most," said Chief Technology Officer of Premier Data Services, Jay Roberts.

With features like secured chat, multi-factor authentication, and two-way document sharing,  The Closing Manager reduces email exposure and the chances of clients becoming victims of cyber crimes.

To see the full feature on The Title Report's website, click HERE.

You can read the official announcement HERE.

 

For more information on how the Closing Manager can help your agency, contact Jay Roberts at jay.roberts@premierdataservices.com

 

 

Did you hear the news?

Today, Florida Agency Network (FAN) announced its launch of The Closing Manager. Partnering with Premier Data Services, the secure collaboration portal combines wire fraud security best practices with the benefits of a consumer-friendly closing experience.

"The Closing Manager minimizes the cyber footprint of a transaction and extends industry best practices through to the consumers at a time when it is needed most," said Chief Technology Officer of Premier Data Services, Jay Roberts.

To see the full feature on ALTA's website, click HERE.

To see the original announcement, click HERE.

 

 

For more information on how the Closing Manager can help your agency, contact Jay Roberts at jay.roberts@premierdataservices.com

 

 

Florida Agency Network completes SOC 1 Type 2 attestation

 

PLANT CITY, Fla. – Florida Agency Network, (FAN), the largest network of title agencies in Florida, has completed a meticulous third-party examination of its data security and privacy policies and procedures under the Service Organization Controls (SOC) 1 Type 2 standards.

The demanding third-party examinations were administered by the professional IT assurance and compliance staff at 360 Advanced, a respected national Qualified Security Assessor, HITRUST CSF Assessor and Certified Public Accountant firm based in St. Petersburg, Fla.

Companies that complete annual SOC 1 assessments can demonstrate a substantially higher level of security assurance and operational visibility as compared to those companies without an assessment. The assessment focuses on the internal controls impacting customers and the protection of their non-public personal information (NPPI).

“Proving up to date compliance with SOC 1 Type 2 is a rigorous process for all involved.  I am proud that FAN completed our annual assessment successfully and believe that it affords us a competitive advantage,” said Andrea Somers, Compliance Officer for FAN. She added that the staff at 360 Advanced is “knowledgeable, detailed, and a pleasure to work with.”

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The Florida Department of Financial Services has adopted a new rule (Rule: 69B-186.010) regarding “unfair methods of competition and unfair or deceptive acts or practices in the transaction of title insurance.” The rule goes into effect on February 9, 2016 and will ensure the playing field within the title industry continues to have balance.

The ruling details practices and activities that are deemed unfair and unlawful. Some of the activities listed include:

While some of the mentioned activities are vague, the FDFS makes the seriousness of each offense known.

To read the full list of illegal activities and the ruling, click HERE.

FAN logo

Tampa, Florida – November 6, 2015 – The Florida Agency Network (FAN), Florida’s largest network of independent title agencies, is proud to announce it has completed its SSAE 16 SOC 2 Type 1 examination. The examination was performed by 360 Advanced, P.A., a full-service audit and consulting firm that specializes in integrated compliance solutions, 360 Advanced also conducted SOC 1 examination for FAN and presented the certification October 1st.
The SOC 2 Type 1 report focuses on the non-financial controls of an organization as they relate to maintaining the integrity of Non Public Personal Information (NPPI). The SOC 2 report is modeled around four areas of review: policies, communications, procedures, and monitoring. Each of these pillars have specific parameters which must be met to demonstrate compliance in order for certification to be granted.
Developed by the American Institute of Certified Public Accountants (“AICPA”), Trusted Service Principles (TSP) Framework is based on a criteria geared towards technology and cloud-based computing systems. The TSP Framework is comprised of five standards whereby a practitioner is required to examine and report on. Companies who complete an annual SOC 2 examination are able to demonstrate a substantially higher level of assurance and operational visibility as compared to those companies who have not yet achieved certification.
In obtaining SOC 2 Type 1 examination, Florida Agency Network reinforces a commitment to security, confidentiality, availability, privacy and processing integrity by ensuring the highest quality and security of services provided to their clients. Since the implementation of the TILA/RESPA reform on October 3, 2015, many title companies have yet to complete either the SOC 1 or SOC 2 examination, leaving their stakeholders in a position of risk to the exposure or breach of Non Public Personal Information (NPPI).

“We are proud to announce the completion of our SOC 2 certification. We are one of a few in our industry with the acclaim of both SOC 1 Type 1 and SOC 2 Type 1 certification. I think this clearly portrays the standard to which we strive to protect data and NPPI (Non Public Personal Information). Having gone through this rigorous assessment, we can provide certification and proof that the Florida Agency Network and its affiliates have taken its systems, procedures, and control levels above and beyond what the industry has designated in its Best Practices. This certification puts us on a tier similar to that of our banking and lending partners when it comes to compliance and protection.” says Aaron M. Davis, CEO of the Florida Agency Network and its multiple brands. FAN includes Hillsborough Title, Trident Title, Paramount Title, Tampa Bay Title, Cornerstone Title, Homeplus Title, Uptown Title, Bella Title, Performance Title & Escrow, Stronghold Title and Progressive Title Solutions.

The FLORIDA AGENCY NETWORK (FAN) is made up of a network of independent title agencies that have formed a strategic alliance to provide shared back office services, pooled resources, and greater geographic coverage throughout the State of Florida. Resources of FAN include multiple on staff attorneys, access to private title plant and ancillary services, IT company, centralized processes & post-closing, agency administration, compliance management and financial oversight. Powered by nine national underwriters, FAN offers residential, commercial, builder, lender and investor services, experienced escrow staff, personalized customer service, over 30 locations throughout the State of Florida and much more.

PLUG INTO THE POWER OF FAN

We can provide your title agency with secure IT infrastructure and support, leading-edge technology, and on-demand processing and closing solutions to complete more transactions with ease.

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